Privacy policy

Last updated: 9 April 2025

What is this Privacy Policy for?

This privacy policy is for this website, www.thedadquestion.com, and clients of The Dad Question. It sets out the different areas where user/client privacy is concerned and outlines the obligations & requirements of the users, the website, and website owners.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK national laws and requirements for user privacy.

Email Newsletter

The Dad Question operates an email newsletter. Users can subscribe by completing one of the forms on our website.

We use Mailchimp to manage our email list and disseminate emails. As such, when users sign up for our email list, their data is transferred to Mailchimp for this purpose.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the General Data Protection Regulation.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003, subscribers are given the opportunity to unsubscribe at any time through an automated system. This process is detailed at the footer of each email campaign. Users may also unsubscribe by emailing contact@thedadquestion.com with ‘unsubscribe’ in the subject line.

Client information

Information belonging to clients is kept confidential at all times.

Subject Access Request

Under the General Data Protection Regulation, you may request a copy of personal information held about you by us. If you would like a copy of the information held on you please write to contact@thedadquestion.com.

Data storage and retention

Data may be stored and retained until such time as its retention is no longer necessary. After that, it will be deleted. All data is stored securely. All data is kept private except for when its transfer is necessary in line with the cases below.

Sharing/transferring your data

We may transfer your personal data onto the following third parties with the following justifications:

  • Google (legitimate interest in use of email services, storage of survey data, client data, website analytics, and backups)

  • Mailchimp (legitimate interest in email list management)

  • Squarespace (legitimate interest in maintaining website database)

  • Zapier (legitimate interest in connecting functions such as sales and invoicing)

  • Quickbooks/Intuit (legitimate interest in bookkeeping; necessary to fulfil legal obligations)

  • Sub-contractors who assist us in performing a contract we have with you.

  • Legal/accountancy service providers (necessary to fulfil legal obligations regarding the preparation of our accounts and fulfilling tax obligations).

  • IT/technical support (legitimate interest in maintaining our services, including but not limited to our website and email services).

  • Facebook (legitimate interest in matching email subscriber data to Facebook users in order to create a Facebook ads suppression list. This means we can avoid advertising to existing email subscribers on Facebook when doing so would be superfluous).

  • UK government, European Union, and other relevant government entities (necessary to fulfil legal obligations, e.g. tax reporting obligations).

Some of our partners and service providers are located outside the UK, and we may transfer your data to them if necessary. We use appropriate safeguards to protect your data when transferring it outside of the UK, such as standard contractual clauses, Binding Corporate Rules, and protection under approved certification mechanisms.

The right to object and withdraw consent

You have the right to object to the processing of your data where the justification is our legitimate interest. In order to object, email contact@thedadquestion.com explaining which form of processing you wish to object to. You may also withdraw your consent at any time by emailing contact@thedadquestion.com.

The right to lodge a complaint

You have the right to lodge a complaint regarding our data processing with the relevant supervisory authority. The supervisory authority for the United Kingdom is the Information Commissioner’s Office.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website.

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls.

Users are advised to take caution and exercise good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Email analytics

We utilise email analytics tools to optimise email delivery and ensure content is relevant and useful. This data is processed on the basis of legitimate interest.

Website analytics

We use analytics tools to better understand how visitors use our website and improve user experience. This includes Google Analytics and Squarespace analytics, which collect data such as pages visited, time spent on site, browser and device type, and general location, helping us analyse traffic patterns and content performance. This data is processed on the basis of legitimate interest.

Takeovers/mergers

In the event that The Dad Question is merged with or taken over by another company, personal data related to clients, email subscribers, and users of this website may be transferred to the relevant successor entities.

Age restrictions

You must be 18 years old or over in order to sign up to our email list and submit personal data to us.

Updates/amendments

We may, from time to time, make updates and amendments to this privacy policy. We encourage you to check it at regular intervals to stay up to date on its content.

Identity and contact details

The data controller is Andrew Noakes. They are contactable by email at contact@thedadquestion.com.